The Cape Town International Convention Centre has been designed by an internationally experienced professional team, with operators and the RAI Group, applying their 100 years of convention and exhibition experience to the development process. Widespread consultation with industry professionals and user panels has also been a strong feature in the development of the project.

The CTICC offers a purpose built, flexible facility with 10 000m² of dedicated exhibition space, two raked fixed seating auditoria for 1500 and 600 delegates, a grand 2 000m² ballroom with magnificent city views and over 33 break-out rooms. The centre offers event organisers a state-of-the-art facility, with high tech infrastructure. A deluxe 483-room ArabellaSheraton Grand Hotel is also integrated with the centre.

Some Capetonians though have initially found fault with the design of the complex saying "it looks like a ship lost at sea". The design though, especially looking from the Western Boulevard will grow on the indivual over time.